Assigning a Booking makes one Employee responsible for it. They are the one told when its items are ready or staff is needed.
Assign or reassign
- Open the Booking and go to Staff. On the Layout, open the Booking in progress and choose Assign staff or Change assignee.
- Choose the Employee under Assign to. Those on shift on the Resource’s Layout come first, then those on shift at the Location, then everyone else.
- Choose Save assignee.
You can also choose the assignee when you create a Booking.
Good to know
- The person who creates a Booking is assigned by default. Starting an unassigned Booking assigns whoever starts it.
- Without an assignee, alerts go to everyone serving at the Location.
- Only Owners, Managers and Staff working at the Booking’s Location can be assigned. The assignee can change while the Booking is Confirmed or In progress.
- Owners and Managers assign Bookings. Every change is recorded in the Booking’s activity.