A QR code on a table or in a room lets Customers call staff, ask for the bill and order from the menu while their Booking is in progress.
Turn on customer requests
- Open the Location, choose Edit location and go to Customer requests.
- Set Customer requests at this Location to On, and choose what Customers can do: call staff, request the bill, see the bill, order from the menu, and which menu categories they see.
- Choose Save changes.
Print the codes
- In the same section choose Print Resource QR codes.
- Pick all active Resources or one type, and choose Print.
Each code opens its Resource’s page. It works only while that Resource has a Booking in progress. If a code is misused, open the Resource and choose Replace QR code; print the new one, as the old one stops working at once.
What Customers see
- Call staff, with an optional note.
- Request the bill, with how they want to pay.
- View the bill, if you allow it. Turn it off where other people can scan the code, such as hotel rooms.
- Order from the menu, after entering the Booking code from their slip. Staff approves every order.
Good to know
- Requests are limited so nobody can flood your staff: one open request of each kind, and a minute before asking again.
- Owners and Managers print and replace codes.